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              FAQ

              1. SHIPPING AND DELIVERY STATUS

              Free Shipping

              Get yourself 100$ or more of the best pants you will ever wear and we will ship it to you for FREE! You will have the option available when check out.

              How will I know if my order has been shipped?

              When you place an order on thaistyling.com. We’ll send you an email confirmation to let you know when it has been shipped.

              How can I check on my order’s delivery status?

              To check the delivery status of your order, visit the tracking order status page at http://track.thailandpost.co.th/tracking/default and type in your tracking number information.

              I received most of my order, but I'm missing one item, what should I do?

              First, check your order and shipment confirmation emails to determine if your missing item is scheduled to ship separately. If not, please contact the Customer’s Service for assistance email at info@thaistyling.com or chat with us.

              2. DELIVERY QUESTIONS

              How long will it take for my order to be delivered?

              All items are shipped from Thailand. We provide you with an estimated delivery date when you place your order. Generally, it will take between 10-20 days after item have been shipped using Standard shipping, Standard shipping with tracking number, if using EMS Express your package will arrive before 14 days.

              We usually ship all orders in the next 2 business days. We deliver between the hours of 9:00 am to 5:00 pm Thailand time, Monday through Friday, excluding holidays. We cannot determine your exact delivery time, but we can tell you if your order has been shipped, and whether or not there are any problems with it that have been reported to us that could delay delivery. To check the delivery status of your order, please visit www.thailandpostoffice.com and type in your tracking number.

              What are my shipping options and price?

              There are currently three different shipping options available. Standard shipping, Standard shipping with tracking number and EMS Express. If you choose Recorded delivery or EMS Express you'll receive a tracking number for your package and can follow the progress online.

              What countries does Thaistyling.com ship to?

              We ship Worldwide! Except for perhaps one or two interesting exceptions, we'll ship to almost all locations. We offer FREE SHIPPING if your order comes to $100 or more.

              Is there import duty and / or taxes to pay when I will receive my order from Thaistyling.com?

              Usually not. Most of the time, you will not be charge any taxes for small package like the one you will receive from us. If you want to make sure, please communicate with your local customs office.

              Is it possible to receive the goods really fast?

              Yes, it is possible. We can send by DHL Express which will deliver the order in about 24 hours. This will cost more than the normal freight and if you want to have the order shipped very fast please email us for order and arrange the transport.

              3. PERFECT FIT GUARANTEE

              What’s the perfect-fit Guarantee?

              We guarantee that our products will comfortably fit right to the contours of each body. Let’s check out your size in our Sizes guide information.

              If you have ANY difficulty wearing our cloths or they are not comfortable, just contact us and we’ll go through investigation process and return.

              What’s your products warranty?

              Thai styling products are warranty against defects in material, workmanship, Sizes and Colors but not against mishandling, normal wear and tear, uncommon abuse, or superficial damage to the appearance of the product. We have product warranty within 7 days after receive date. If your product to be defective, please contact us!

              4. RETURNS AND EXCHANGES

              What’s your return policy?

              We are confident that our products will please you! If, however, you have any problem whatsoever with your order, contact us and we will find a solution. For this, we ask that you keep the item in its original condition.

              Will You Really Replace it?

              Yes, we really do it. And we’ll do our best to make it as easy as possible for you to get replacement. We don’t want you to be worried or disappointed—we want you to be protected!

              How do I get a replacement?

              If there is any issue, please contact Thai Styling Customer Support via email. We’ll be able to send you a replacement item and also we'll give you some directions to make sure your order goes smoothly on your next purchase.

              We’ll either ask you to email us pictures of the defective product and receipt so we can see what went wrong and verify purchase, or we may ask you to mail the product back to us so that we can continue to improve our product.

              5. GENERAL ENQUIRIES

              How do I place a wholesale order?

              We offer wholesale products and friendly price. Please contact us by email at thaistyling@hotmail.com

              Feel safe buying from Thai Styling.com!

              Our products will satisfy you ;-) We have the best quality available! We have searched all over Thailand for the best material and fabrication quality available and we are delivering it to you.

              Why buying from us? Change the world our way!

              We sale at a reasonable price. We guarantee the product quality. Our products are beautiful, colourful and trendy. Our project support Orphans who lost their parents due to AIDS or have contracted HIV from their parents. 10% of all our benefit will be return to Ban Rom Sai Orphanage. These kids are so amazing, we are so happy to be able to help them get a better life.

              How can I get in touch with Thai styling?

              You can contact our customer service by email. You can also reach us on Facebook/Thai styling, Twitter, Pinterest and Instagram.

              What is your privacy policy?

              Customer information is collected for the purpose of processing your order. These informations are kept confidential.

              I won't be available to accept my delivery. What do I do?

              If you've already placed an order with us, we may be able to reschedule your order for a different delivery day that is more convenient for you. Please chat with us or send us email as soon as possible. However, if the delivery cannot be made, your order will be returned to the local delivery center and another attempt will be made.


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              Contactez-nous

              • info@thaistyling.com
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              • myorder@thaistyling.com

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